From byte-sized insights to comprehensive analyses (coming soon), we provide the strategic intelligence you need to stay ahead in the AI industry.
Request Custom Research →Real-world analyses of major AI industry events, the strategic lessons extracted and applied to your business.
How Klarna replaced 700 customer service staff with AI, watched CSAT collapse, and scrambled to rehire, and the three lessons every SMB should take from it.
How IKEA used AI to handle 47% of customer service inquiries, reskilled 8,500 staff into design advisors, and unlocked $1.4B in new revenue, without a single layoff.
New research on why 95% of firms have yet to see a measurable financial return from AI, and the four antipatterns driving that failure.
How SMBs can scale content for SEO and discovery without succumbing to generic AI sludge that dilutes brand identity — and the three-step framework that gets results.
Our research directly informs every engagement. Book a consultation to see how these frameworks apply to your specific processes and industry context.
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